Juneau
Dennis Margel
We
stopped here both weeks. We had already booked tours for each week on our
own. The first week, we booked a Helicopter Tour of the Glaciers. The
second week, we booked a Whale Watching Tour. We had to pay the full
price for both of these in advance. Week one, we had some time before our
tour so we took the Mt Roberts Tramway up the mountain. Once up the
mountain, we took the loop hiking trail and made the side excursion to
Father Brown's Cross. The scenery and views were breathtaking (not to
mention the hiking)! Shortly before Noon, we caught our ride to Temsco
Helicopters for our Pilot's Choice Tour. This turned out to be a mixed
experience. We were scheduled to fly at 1 pm. We arrived at their
terminal and filled out the weight list. Then we were shown the safety
video. As we were donning our glacier boots, we were called to the side
and told that our aircraft had been diverted for med evac and we would
need to reschedule. A large number of cruise ship passengers were in the
same room with us watching the safety video and donning boots. It was
awfully suspicious that we were being bumped but no cruise passengers were
being bumped. Especially considering that they try to put 6 passengers in
each helicopter and there were only 4 of us. They offered to put us on a
Mendenhall Glacier tour (where would they get the helicopter for that) or
book us for a Pilot's Choice Tour at 6:30 pm. The ship was departing at
9:00 pm - the tour was 90 minutes long. We felt that it was cutting it
too close. The people at Temsco assured us it was okay and that they had
a Statendam shore excursion booked at the same time. Given that info, we
decided to take the 6:30 pm. It turned out that the Temsco people told a
little white lie. There were other people from the Statendam on the 6:30
tour but it was not one of the Statendam's Shore Excursions. Those people
were on their own (like us). This really messed us up because we lost a
couple hours being bumped and then had to miss dinner to do the 6:30
tour.
When we
returned for the 6:30 tour, I noticed that the flight board showed a full
complement of flights for the entire day with a full load of passengers
for each flight. As we thought about it, we remembered some people
complaining during the safety video that there weren't enough seats for
everyone in the room. We came to the conclusion that Temsco overbooked
their flights and bumped us because we were on our own and not part of a
ship's excursion. I guess that is one of the dangers of going on your
own. But, we took the Pilot's Choice Tour and thoroughly enjoyed it. We
landed and walked around on two different glaciers, Gilkey Glacier and
Herbert Glacier. Seeing a glacier first hand while walking on it was
awesome. There were two helicopters that travelled together. Both pilots
were good tour guides. At the second glacier, the pilot passed around
champagne and chocolates. Imagine that... walking around on a glacier 400
feet deep while drinking champagne and eating fudge!! We also flew over
numerous other glaciers. Luckily, we reminded the pilots that we needed
to be back on board by 8:30 pm and they hurriedly got us back to the
airport on time. Temsco didn't seem very organized but the tour was
outstanding. I would certainly recommend it.
The
second week, we took the Orca Whale Watching Tour. We were taken pretty
far north of Juneau to board a jet boat. There were about 25 people on
the boat and there was just enough seating inside the boat for everyone.
This wasn't a problem because most of us were outside watching the
whales. The boat had a back deck and a top deck (limited to 6 people at a
time when the boat is not changing location). We only saw one Humpback
Whale and he kept running away from us. We saw a group of Sea Otters
laying on a channel marker. Then we saw a number of Killer Whales
(Orcas). The one Killer Whale began swimming parallel to our boat and our
captain kept us in sync with it. It repeatedly came up out of the water
and showed it huge dorsal fin. I shot up about a roll of film on that one
whale. It was a great tour. I was very pleased with the boat and the
limited number of people on the tour. Some of those tours have these big
boats where they pack as many people as possible on board to the point
where you can't move around and get a good view of anything. On this
tour, everyone got to move around and get a good view of the whales. Back
in Juneau, there is plenty of shopping right across the street from where
the ships dock. We did some shopping the first week. You can actually
buy a fur-lined Jock Strap there. No, I didn't get one but I was
tempted. Again, the ship had a complete assortment of shore excursions at
Juneau and there appeared to be ample availability. The tours aren't
cheap... helicopter tours run from a low of $180 per person to $340 per
person.